Support Helplines and Websites
From AVENwiki
This is a list of useful websites, helplines, and support hotlines for anyone who feels that they or someone they know may need some help.
International
- Emergency Numbers WorldWide
- Befrienders.org
- Samaritans.org - Based in the UK, but anybody can email jo@samaritans.org if they need to talk
- Child Helpline International
- Crisis chat
- Suicide...read this first
- International suicide hotlines
- International Suicide Prevention Directory
LGBT specific
- The Trevor Project (US): 1-800-4U-TREVOR - thanks to AAW, The Trevor Project has training on asexuality
- Laura's Playground (Transsexual, transgendered, crossdressers; international)
- It Gets Better Project
Africa
Botswana
- Lifeline: 3911270
Egypt
- Befrienders Cairo: 762 1602/3 -or- 762 2381 -or- befrienders@befrienderscairo.com
Ghana
- Lifeline: 233 244 846 701
Liberia
- Lifeline: 06534308 (Mon-Sat 9:00-17:00)
South Africa
- Lifeline Southern Africa: 0861 322 322
- Childline 0800 055 555
- http://www.lifeline.org.za/contactus.php.html Please click to find the helpline closest to your city
- Befrienders South Africa: (051) 444 5000 -or- (051) 430 3555
- http://www.suicide.org/hotlines/international/south-africa-suicide-hotlines.html
Sudan
- Befrienders Khartoum: (249) 11-555-253
Zimbabwe
- Samaritans - Bulawayo: (9) 650 00
- Harare Samaritans: (4) 726 468 -or- (4) 722 000 -or- 080 12 333 333 (Toll free)
- The Samaritans Mutare: (20) 635 59
Asia
Armenia
- Trust Social Work and Sociological Research Centre: (2) 538194 -or- (2) 538197
China
- Beijing Suicide Research and Prevention Center Hotline: 800-810-1117 (free)
- 010-8295-1332 (Mobile/IP/extension users)
- Other Crisis Lines in China: Please click the hyperlink to find the hotline closest to your city.
- Lifeline Shanghai: (021) 6279-8990 (10:00 - 22:00)
- Lifeline Yanji: (0433) 273 9595 (08:00 - 16:00)
- Mobile: 86 433 139 4332 1004 (on after 16:00)
Hong Kong
- The Samaritans: +852 2896 0000 -or- jo@samaritans.org.hk
- Suicide Prevention Services: +852 23820000
India
- Kolkata: Lifeline Foundation: +91 33 24637401/7432 -or- +91 33 2474 5886 -or- 2474 5255 (Monday-Friday 10:00 - 17:00)
- Chennai: Sneha: (0) 44 2464 0050 -or- help@snehaindia.org
- Mumbai: The Samaritans Sahara: 22-2307 3451 (Monday-Friday 16:00 to 22:00 Saturday/Sunday 10:00 - 22:00)
- New Delhi: Sumaitri: 2338 9090 (Monday-Friday 14:00 – 22:00, Sat/Sun 10:00 – 22:00)
- Kerala: MAITHRI - Cochin: 239 6272 (10:00 – 19:00)
- Navu Mumbai: Aasra: 22 2754 6669 (09:00 - 21:00)
- Pondicherry: Maitreyi: 413-339999 (14:00 - 20:00)
- Secunderabad: Roshni: 40 7904646 -or- help@roshnihyd.org (Monday- Saturday 11:00 - 21:00)
- Ahmedabad: Saath: 79 2630 5544 (13:00 - 19:00)
- http://www.ourindia.com/index.php/centres/
Israel
- "ERAN": 1201 -or- 972-9-8891333 (Tel from abroad)
Japan
- Befrienders International Japan: Please click the hyperlink to find the hotline closest to your city.
- BI Suicide Prevention Centre, Osaka: 06 6260 4343 (13:00 - 22:00)
- Tokyo English Lifeline: 03 5774 0992 (9:00 - 23:00)
- Childline and Counselling Center: 03 4550 1146 (Eng) -or- 03 4550 1147 (Jpn)
Malaysia
- Befrienders Penang: (604) 281 5161 -or- (604) 281 1108 -or- pat@befpen.org (Mon-Thu 15:00 - 24:00 Fri 15:00 - 6:00 Sat/Sun 17:00 - 23:00)
- The Befrienders Kuala Lumpur: (03) 7956 8144 -or- (03) 7956 8145 -or- sam@befrienders.org.my
- Befrienders Malacca: (06) 284 2500
- Befrienders Ipoh: (05) 547 7933 -or- (05) 547 7599 (Sunday 00:00 - 23:00)
- Befrienders Seremban: 06 7653588 -or- 06 7653589 (Mon-Sun 19:00 22:00)
- Lifeline Association of Malaysia: +603-9282 1995 (19:00-22:00) -or- +603-9285 0225 (9:00-18:00)
Philippines
- Manila Lifeline Centre: (02) 8969191 -or- 0917 854 9191 (Mobile Phone)
Russia
- Samaritans (Cherepovets): 007 (8202) 577-577 (09:00 - 21:00)
- Youth Crisis Line: (7) 0942 224 621 (18:00 - 21:00)
Singapore
- Samaritans of Singapore: 1800- 221 4444
South Korea
- Lifelines: Please click the hyperlink to find the helpline closest to your city.
Sri Lanka
- Lifelines: Please click the hyperlink to find the helpline closest to your city.
Taiwan
- National Life Line: 1995
- Taiwan's helplines: Please click the hyperlink to find the helpline closest to your city.
Thailand
- Samaritans of Thailand: 0-2713-6793 (12:00 - 22:00)
- Samaritans of Chiang Mai: (53) 225 977/8 (Mon, Tues, Wed, Thurs, Sat: 19:00 - 22:00)
Turkey
- Emergency Hotline: 182
Central and South America
Argentina
- Telefono de la Esperanza: (00 54 11) 495 444 55 -or- buenosaires@telefonodelaesperanza.org
- S.O.S. Un Amigo Anonimo: (054) (011) 4783 8888 (9:00 - 21:00)
- Centro de Atencíon al Familiar del Suicida: (54-11) 4758-2554 (mensajes - text)
- Centro de Valorizacion de la Vida Samaritanos: (54) 0223 493 0430 -or- samaritanosargentina@hotmail.com
Bolivia
- Telefono de la Esperanza - Cochabamba: (00 591 4) 4 25 42 42 -or- cochabamba@telefonodelaesperanza.org
- Telefono de la Esperanza - La Paz: 75288084 -or- lapaz@telefonodelaesperanza.org
Brazil
- Befrienders' members helplines: There are 63 helplines in 58 towns, in 14 states/counties in Brazil. Please click on the hyperlink to find the helpline closest to your city.
Chile
- Telefono de la Esperanza: (00 56 42) 22 12 00 -or- chillan@telefonodelaesperanza.org
Colombia
- Telefono de la Esperanza - Barranquilla: (00 57 5) 372 27 27 -or- barranquilla@telefonodelaesperanza.org
- Telefono de la Esperanza - Bogota: (57-1) 323 24 25 -or- teledelaesperanza@gmail.com
- Telefono de la Esperanza - Medellin: (00 57 4) 284 66 00 -or- medellin@telefonodelaesperanza.org
- Telefono de la Esperanza - San Juan de Pasto: 3016326701 -or- aeroban@yahoo.com
Ecuador
- Telefono de la Esperanza: (593) 2 6000477 -or- 2923327 -or- quito@telefonodelaesperanza.org
Guatemala - Honduras - Mexico - Nicaragua
- Covenant House: 1-800-999-9999 (16:00 - 20:00. EST)
- 1-800-999-9915 (For Hearing and Speech Impaired with TTY Equipment) (16:00 - 20:00. EST)
Honduras
- Telefono de la Esperanza - San Pedro Sula: (00 504) 2558 08 08 -or- sanpedrosula@telefonodelaesperanza.org
- Telefono de la Esperanza - Tegucigalpa: 2232-l314 -or- tegucigalpa@telefonodelaesperanza.org
Nicaragua
- Telefono de la Esperanza: 2311-7361 -or- leon-nic@telefonodelaesperanza.org (Lun-Vie 15:00-18:00)
Peru
- Telefono de la Esperanza: (00 51 1) 273 8026 -or- lima@telefonodelaesperanza.org (Lun-Sab 15:00-21:30)
Venezuela
- Telefono de la Esperanza: 0241-8433308 -or- telefonodelaesperanzavenezuela@gmail.com
Europe
Armenia
Trust Social Work and Sociological Research Centre: (2) 538194 -or- (2) 538197
Austria
- TelefonSeelsorge: 142
Belgium
- Community Help Service: (0) 2 648 40 14
- Centre de Prévention de Suicide: 0800 32 123
- Centrum ter Preventie van Zelfmoord: 02 649 95 55
- Federatie van Tele-Onthaaldiensten: 106
Croatia
- Plavi Telefon: (01) 4833-888 (Mon-Fri 9:00-21:00)
Cyprus
- Cyprus Samaritans: +357 77 77 72 67 (16:00-24:00)
Denmark
- Livslinien: 70 201 201 (11:00-23:00)
Estonia
- Eluliin (Estonian Lifeline): +372 6558088 (19:00-7:00)
- +372 655 5688 (19:00-7:00) (для России динамики - for Russian speakers)
Finland
- Kriisipuhelin numerot: 01019 5202 (Mon–Fri 09:00-06:00, Sat 15:00-06:00, Sun 15:00-22:00)
- Nuorten Kriisipiste: 045 341 0583 (Tue-Thu 09:00-13:00) (12 to 29 years old)
- Crisis prevention for foreigners: (09) 4135 0501 (Mon-Fri 09:00-15:00)
France
- SOS Help: 01 46 21 46 46 (15:00-23:00)
- E.P.E. idF. Fil Sante Jeunes: 0800 235 236
- Fédération S.O.S Amitié France: S.O.S Amitié est un réseau en France de 50 Postes d'écoute, couvrant la quasi totalité du territoire, et dont le plus ancien a été ouvert en 1960. Une association, créée il y a quelques années, se consacre plus particulièrement à l'ECOUTE VIA INTERNET (Messagerie et Chat). Un Poste, SOS HELP, est réservé aux locuteurs de langue anglaise.
Germany
- Telefonseelsorge Deutschland: 0800 1110 111 -or- 0800 1110 222
- Samaritans: 0800 181 0721 -or- 0800 181 0722
Greece
- Klimaka: (0) 30 210 34 17 164
Hungary
- SOS Telefon Lelkisegely Alapitvany: (62) 420 111
- T.E.S. Miskolc - Neurology & Toxicology Department: (46) 323 888 (00:00-23:00)
Ireland
- Samaritans ROI: 1850 60 90 90 (ROI local rate) -or- 1850 60 90 91 (ROI minicom)
- Samaritans in each city: Please click the hyperlink to find the helpline closest to your city.
Italy
- Telefono Amico: 199 284 284 (10:00-24:00)
- Samaritans: 800 86 00 22 (13.00-22.00)
Lithuania
- Youth Psychological Aid Centre - Vilnius Youth Line: 8-800 2 8888 (16:00 - 07:00)
Malta
- Appogg Supportline: 179
Netherlands
- SOS Telefonische Hulpdiensten Nederland: 0900-0767 -or- hulp@sensoor.nl
Norway
- Kirkens SOS i Norge: 815 33 300
Poland
- [pomoctel.free.ngo.pl Olsztynski Telefon Zaufania 'Anonimowy Przyjaciel]: 89 527 00 00 -or- 89 192-88
- Infolinie w Polsce: Please click the hyperlink to find the helpline closest to your city.
Portugal
- Telefono de la Esperanza: (00 351) 222 03 07 07 -or- porto@telefonodelaesperanza.org
- Voz de Apoio: (351) 225 50 60 70 [21:00- 00:00 (Continente e Madeira) ou 20:00- 23:00 (Açores)]
- Linha SOS-Estudante: (808) 200 204 -ou- 969554545 (20:00-01:00 excepto férias escolares)
- Telefone da Amizade Porto: 22 832 35 35 -ou- 808 22 33 53 (número azul) (16:00-23:00)
Serbia
- SRCE Novi Sad: (+381) 021 6 623 393 -or- 0800 300 303 (14:00-23:00) -or- vanja@centarsrce.org
- SOS Telephone: 037 23 025
- Kosovo - Prishtina: (044) 08080 (16:00-04-00)
Spain
- Telefono de la Esperanza: 902 500 002
- Costa Blanca Samaritans: 902 88 35 35 (20:00-24:00)
Sweden
- Nagon att tala med Samaritans: +46 031-7112400 -or- +46 031-7112422 (Mon-Fri 18:00-22:00)
- Jourhavande Medmänniska: +46 08-702 16 80 (21:00-06:00)
- Sjukvårdsrådgivningen: 1177
- Nationella Hjälplinjen: +46 020 22 00 60 (13:00-22:00)
- Textphone: 020-22 00 70 (13:00-22:00)
Switzerland
- PARSPAS: 027 322 21 81 (08:00-20:00)
- Telefono de la Esperanza: 00 41 - (0)43 817 65 65 -or- zurich@telefonodelaesperanza.org
Ukraine
- Odessa Confidence: 0487 327715 -or- 0482 226565 (Mon-Fri 10:00-08:00 - Sat/Sun 19:00-08:00)
- Telephone of confidence "Stavropyghion-058" Lviv: 058
United Kingdom
Hotlines:
- HopeLine UK: 0800 068 4141 (Mon-Fri 10:00-17:00 and 19:00-22:00 - Weekends 14:00-17:00)
- Samaritans: 0845 790 9090 (24 hr helpline offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide)
- Youth to Youth: 020 8896 3675 (Help and support for young people up to 19 years) (Mon and Wed 18:30-21:30)
- Premier Lifeline: 08456 52 52 52 (Helpline providing a listening service, information, emotional and spiritual support from a Christian perspective) (09:00-24:00)
- Calm: 0800 585858 (Campaign Against Living Miserably Help and support for young men aged 15-35 on issues which include depression and suicide) (Sat-Tue 17:00-24:00)
- SupportLine Telephone Helpline: 01708 76520 -or- info@supportline.org.uk (Provides emotional support and details of support groups, helplines, agencies and counsellors throughout the UK) (hours vary so ring for details)
- Telefono de la Esperanza: +44 (0)20 7733 0471 -or- londres@telefonodelaesperanza.org (for spanish speakers)
Useful Websites:
- http://www.cwmt.org/ (In memory of Charlie Waller - awareness, information and resources for those who are depressed)
- http://www.stampoutsuicide.org.uk/ (Points of contact for those feeling down, depressed and/or suicidal)
- http://www.theblackdog.net (Supportive site for men who suffer from depression and/or suicidal thoughts)
- http://www.touchingminds.org/ (Peer support for those who suffer from mood disorders)
North America
Canada
- Crisis Centers Across Canada: Please click the hyperlink to find the hotline closest to your city.
- Kid's Help Phone (Canada): 1-800-668-6868
- CHIMO Crisis Line Canada: 604-279-7070 (08:00-24:00)
- The Support Network Rural Distress line (located in Northern Alberta): 1-800-232-7288
- British Columbia: Center: 604.872.3311 -or- 1.800.SUICIDE
- Manitoba: Reason to Live: 1-877-435-7170 (toll free)
- New Brunswick: CHIMO Crisis Line: 1-800-667-5005 (toll free)
- Ontario: Ontario Association for Suicide Prevention
- Quebec: de Prevention de Suicide: 1 866 APPELLE
Nova Scotia
- Mental Health Mobile Crisis Team (MHMCT): 902-429-8167 -or- 1-888-429-8167(toll free) (9am-5am)
- Metro Help Line (Halifax): (902) 421-1188
- Pictou County Help Line: 902-752-5952 (12pm-12am)
- Sydney Help Line: 902-562-4357 (6pm-12am)
Alberta
- Mental Health Children's Crisis Response Line: 780-427-4491
- Suicide Prevention Bureau, The Salvation Army: 780-429-0230
- Youth Criminal Defense Office: Links for suicide prevention/sexual assault/etc
- Calgary crisis line: 403-266-1605
- Edmonton crisis line: 780-482-4357
- Alberta Crisis Lines: Please click the hyperlink to find the hotline closest to your city.
United States
- US Hotline: 1-800-SUICIDE
- US Hotline and website: 1-800-273-TALK
- TTY US hotline: 1-800-799-4TTY (For Hearing and Speech Impaired with TTY Equipment)
- Boys Town Hotline: 1-800-448-3000
- Boys Town TTY hotline: 1-800-448-1833 (For Hearing and Speech Impaired with TTY Equipment)
- Suicidehotlines.com: includes links to state hotlines
- Telefono de la Esperanza: 954 871 92 82 -or- telefonodelaesperanzausa@gmail.com
- Línea Nacional de Esperanza: 1-800-SUICIDA (1-800-7842432) Para que todos los de habla hispana, alcancen los siguientes servicios telefónicos en español y de manera gratuita y confidencial: ayuda psicológica, apoyo en momentos de crisis, prevención de suicidio, información y ayuda para obtener servicios otros.
Oceania
Australia
- Lifeline: 13 11 14
- Kids Helpline: 1800 55 1800
- Mens Line: 1300 78 99 78
- Beyond Blue: 1300 22 4636
- 133 677 (For Hearing and Speech Impaired with TTY Equipment)
New Zealand
- Free Text: 234